Smarter Inventory Decisions, Powered by Your Salesforce Data

Retailers running on Salesforce Commerce Cloud are sitting on a wealth of detailed data — order velocity, stock levels, returns behavior, customer preferences, and fulfillment trends. Yet, most retailers only scratch the surface of what this data can do, using it reactively to report on what happened and inform future strategy.

But what if this data could be used proactively to inform smarter inventory decisions in real time?

Inventory decision intelligence uses historical and real-time signals to make dynamic decisions about where inventory should go, whether handling planning, allocation, or logistics decisions. Salesforce data adds another level of insight to the decision engine.

With Dropit as a Salesforce AppExchange partner, retailers can tap into data they already have to reduce waste from unoptimized inventory decisions and improve profit margins by helping the right mix of inventory go exactly where it needs to for more full-priced sales across the entire retail ecosystem.

How does Dropit’s Salesforce partnership improve value for retailers?

For Salesforce customers, onboarding Dropit is now faster and lower risk. Our AppExchange integration means we can securely plug into their Salesforce environment without lengthy custom builds, using preconfigured connectors to pull and push the right data in real time.

This tight integration ensures our AI can immediately start analyzing live demand, inventory positions, and operational constraints — unlocking value in days rather than months. Retailers get unified insights across channels, improved allocation and replenishment accuracy, and smarter fulfillment decisions, all directly informed by the data they already trust in Salesforce.

How is Dropit’s decision intelligence different from Salesforce inventory tools?

Salesforce provides an incredibly powerful foundation for managing customer relationships, orders, and commerce — but its native tools are designed to be broad and configurable across industries. Dropit is purpose-built for retail inventory optimization, with a laser focus on solving retail challenges like size and style imbalances, overstocks, split shipments, and late-season markdown pressure.

Where Salesforce captures the “what” — the orders, the stock levels, the customer transactions — Dropit delivers the “what's next.” Our AI continuously simulates and evaluates millions of possible allocation, replenishment, and fulfillment scenarios in real time, then recommends the action that best meets your profitability, speed, and sustainability goals.

This goes beyond visibility to prescriptive action. Instead of reporting on issues after they’ve happened, we prevent them from happening in the first place — using the rich data you already have in Salesforce, enhanced by operational and logistics inputs from your wider ecosystem.

How exactly does Dropit use the Salesforce data?

Dropit uses Salesforce data as part of its decision intelligence engine, combining it with other live data feeds — from POS, OMS, WMS, and third-party logistics providers — to create a true, real-time picture of inventory and demand.

Salesforce provides the customer, order, and commerce context, which we enrich with operational and fulfillment data. This allows us to simulate and optimize every inventory movement — from store-to-store transfers to returns routing — based on profitability, speed, sustainability, and other goals. Retailers see fewer markdowns, higher sell-through, and reduced logistics costs as a result of this AI-driven decision-making.

Dropit makes it easy to get started.

Salesforce customers don’t need to overhaul their tech stack or launch lengthy IT projects to benefit from inventory decision intelligence. Dropit makes it fast and simple.

Speed to impact – No need to rip and replace your existing systems. Dropit integrates seamlessly with Salesforce and your existing tech stack, so you can start making better inventory decisions almost immediately.

Proven ROI – Our clients see measurable improvements in full-price sell-through, inventory turns, and fulfillment efficiency — often within the first season.

Scalability and flexibility – Whether you operate 50 stores or 500, across one country or multiple regions, Dropit’s AI adapts to your footprint, your assortment complexity, and your business priorities.

At its core, this partnership is about smarter, more profitable inventory decisions, using data Salesforce customers already have.

“Our integration with Salesforce helps retailers enhance their inventory decisions across planning, allocation, fulfillment, and logistics,” said Martim Oliveira, Global Chief Revenue Officer at Dropit. “With this Dropit and Salesforce partnership, retailers can get started faster and leverage valuable data to boost revenue, reduce costs, and maximize margins — without ripping and replacing their current tech stack.”

To learn more about Dropit’s inventory decision intelligence, contact us today to schedule a demo.