Get Closer and Faster to Your Customers

Leverage the network of your stores to fulfill online orders closest to the customer with Dropit’s fulfillment solution to improve inventory efficiency, reduce operational costs, and shorten shipping times.

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The Dropit Platform

Dropit’s omnichannel platform unifies online and in-store fulfillment by enabling brands to leverage their portfolio of stores to fulfill online orders.

Key Benefits

Ship Faster

Fulfill online orders from stores closest to your customers for faster delivery and optimized shipping journey.

Reduce Operational Costs

Utilize in-store inventory from the entire store network to full online orders without additional inventory allocation.

Unify In-Store & Online

Create a unified experience for your customers with accurate inventory visibility and omnichannel fulfillment.

Operate Sustainably

Select a fulfillment store location based on customer proximity to shorten the last-mile and reduce transit time.

Streamline Shipping

Simplify your store-to-door delivery with our integration with all major couriers and services, including insurance.

Improve Employee Efficiency

Enable store staff to fulfill orders during quieter hours with a simple, and easy-to-use Pick & Pack flow.

Fulfillment Flexibility

Dropit’s technology seamlessly layers on top of any retail system without cumbersome, complicated or costly integration or system replacement.

Brands gain a clear view of inventory and orders to dynamically route orders based on configurable rules including distance to the customer, store location and inventory availability.

Fulfillment from Store Process

Customer Shops Online

Customers shop the mall online, and selects delivery preference

Order Allocation

Smart-order routing allocates order for in-store fulfillment

Pick & Pack

Store accepts order and sales associates Pick & Packs items

Order Coordination

Orders consolidated and dispatched for delivery or curbside pickup

DORA: Omnichannel Data Platform

Onboarding to the Dropit Platform, brands gain insight into customer behaviour, demographics, orders, and delivery destinations. From a single platform, DORA can create audience segments for custom campaigns and precise retargeting.

Brands can leverage this insight to optimize retail operations, launch tailored marketing campaigns, retarget and much more.

What Partners Say

L’OCCITANE could not ask for a better fulfillment-from-store partner than DropIt; they are professional, flexible, and put the customer first...

Millie Lloyd | Flagship General Manager | L'Occitane Ltd

Dropit enabled us to reach a wider audience, convert at a higher rate, and drive sales. Dropit’s service is exceptional...

Darren Thomson | Store Manager | Molton Brown Kildare Village

Dropit has helped us to deliver orders from our Regent Store. Availability of couriers on short notice, traceability of deliveries, customer service & easy app set Dropit apart...

Karina Jarosa  | District Manager |  7 For All Mankind

Dropit is nothing short of a God send, our products are both premium & heavy so having the option to deliver the goods has increased the average transaction value…

Saadia Sheikh | Store Manager at Villeroy and Boch | London Designer Outlet

Easy and instant come to mind when we think of Dropit. Dropit has helped us secure growth and give customers the luxury of having their jeans delivered...

Temur Durrani | Store Manager @ Lee Wrangler | London Designer Outlet

Have a Question?

Below you'll find answers to the questions we get asked most about our Fulfillment-from-Store solution.

How are online orders allocated to a particular store within the brand’s network of physical locations?

How are online orders fulfilled and shipped from the store?

How does Dropit ensure that fulfilling online orders from physical stores will not lead to out-of-stock issues?

What is the scope of Dropit’s shipping services?

Is Dropit responsible for handling and managing shipping?

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Put Your Physical Stores at the Heart of Fulfillment and Delivery