Brands FAQ?

Below you'll find answers to the questions we get asked most about our
'Fulfillment-by-Store' solution.

Will the Pick and Pack process of online orders take away from providing service to customers?

Will I have to allocate valuable space within my store for online orders?

Who is responsible for customer service?

What is the scope of Dropit’s shipping services?

Didn’t find the answer to your question?


The chat feature in our app usually gives the quickest response. You can phone us Monday to Friday during normal working hours: Europe (UK) +44 (0)20 3105 1677, United States (Las Vegas) +1 (702) 380-0117. You can email us at and we will respond within 48 hours.